At IGNOU Projects, we strive to ensure that our customers are fully satisfied with their purchase of digital products such as project reports, study materials, and educational resources. However, due to the nature of digital products, we follow a strict no-refund policy as outlined below.

1. Digital Products

All products offered on https://ignouprojects.in/ are digital and non-tangible. Once a digital product has been purchased and delivered, it cannot be returned. By completing a purchase on this Website, you agree that all sales are final.

2. No Refunds

Due to the nature of digital products, we do not provide refunds, exchanges, or cancellations after the purchase has been made. Please review all product details carefully before making a purchase. If you have any concerns or questions about a product, feel free to contact us at info@ignouprojects.in for clarification before completing your transaction.

3. Defective or Inaccessible Products

In the unlikely event that you encounter any issues with downloading or accessing your purchased product, or if the product is defective, please contact us within 7 days of your purchase at info@ignouprojects.in. We will make every effort to resolve the issue, including, but not limited to:

  • Providing assistance in accessing the product
  • Re-sending the product to your email address
  • Offering an alternative download link

Please provide your order details and describe the issue so that we can assist you as quickly as possible.

4. Incorrect Purchases

It is the responsibility of the customer to ensure that they are purchasing the correct product. We encourage all customers to thoroughly review the product description before making a purchase. If you mistakenly purchase the wrong product, we do not offer refunds or exchanges.

5. Chargebacks

Any fraudulent chargebacks or claims will result in legal action, and your access to IGNOU Projects and any products purchased may be revoked.

6. Contact Us

If you experience any issues with our digital products or have questions regarding this refund policy, please contact us at info@ignouprojects.in. We are committed to providing excellent customer service and will work with you to resolve any issues.